How can we help?
The quickest way is from inside the app: Profile → Help, where you can contact support, report a bug or request a feature.
Or email us and we'll get back to you:
Common questions
I forgot my password
On the log-in screen, tap Forgot password? and we'll email you a link to choose a new one.
How do I cancel my subscription?
Subscriptions are handled by Apple. On your iPhone go to Settings → your name → Subscriptions → Pump It Up. Deleting the app does not cancel it.
How do I delete my account?
In the app go to Profile → Account → Delete account. Your account and everything saved with it are deleted.
Will I lose my data on a new phone?
No. Log in with the same account and your plan, workouts, food and progress come back.